i. Code of Ethics

DivinaLaw follows the IBA Rules of Ethics for International Arbitrators as its Code of Ethics in serving as neutrals in alternative dispute resolution proceedings.

As an institution composed of lawyer-neutrals, the Code of Professional Responsibility for lawyers shall also serve as the Code of Ethics for neutrals in Mediation, Arbitration, Mediation-Arbitration and Negotiation.

ii. Recourse mechanism for parties, in the event of complaints against neutrals

Any party may submit a challenge as provided by the rules and may file a complaint with the Managing Partner regarding the conduct of a neutral.

The Managing Partner shall constitute a committee that will acknowledge and review the complaint.

Said committee will give the neutral seven (7) days from receipt to file a comment and/or response to said complaint. Thereafter, the committee shall decide upon the propriety of the said complaint and impose appropriate sanctions and/or penalties. The decisions of the committee shall be final and unappealable.